Terms and Conditions

AGREEMENT

By purchasing from Kayleigh Elizabeth you are automatically agreeing to the Terms and Conditions as laid out below.

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POSTAGE

All UK based orders are sent via Royal Mail. Please double check the address to which you wish your order to be delivered and the one supplied to Kayleigh by PayPal via your account are the same. Kayleigh Elizabeth holds no responsibility for being supplied with an incorrect posting address. Redelivery will be at the cost of the customer.

If this order is for a special occasion, eg. a birthday present, and you require delivery by a certain date please email this address with the relevant information and we will do our best to accommodate.

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DAMAGES, LOSS & REFUNDS

If the product is received damaged in the post, Kayleigh must be notified immediately by the customer who will need to retain the product and packing. Kayleigh will contact the delivery service who will be responsible for addressing and compensating the damage claim. The damaged product must not be sent back to Kayleigh.

All orders are double checked before posting and will not be sent with any defects. Kayleigh is not responsible for any damages incurred by Royal Mail.  Once the product has been dispatched to the delivery service by the seller, the risk of loss passes to the customer.

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RETURNS

Products may be returned if the customer notifies Kayleigh via email within 5 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. The customer is responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place.

Kayleigh is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods to Kayleigh, we will refund the money earned to the buyer. Kayleigh will aim to refund the buyers payment within 7 days minus the costs of initial shipping and packing charges.

The customer is liable for the return carriage costs. If the customer fails to return the goods

they will be charged the full cost of their recovery. They are under a duty to take care of the goods until they are returned.

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COPYRIGHT AGREEMENT / LEGAL INFORMATION

Copyright of the images is retained in perpetuity by the artist and they may not be reproduced in any context or media digital or analogue. Any unauthorised reproduction will result in legal proceedings. By purchasing work from Kayleigh Elizabeth you automatically agree to and accept the above terms and conditions.